Contact Us

We strive to be as accessible as possible to our member/owners. That’s why we now have a live representative available to take calls 24 hours a day. Click Here to send us email, call us, or visit us in person at our office locations listed below (Follow This Link For A Map).  For questions, comments or concerns please contact the supervisory committee at:


Hermantown Office
4477 LaVaque Road
Hermantown, MN 55811

Phone: (218) 729-7733
Fax: (218) 729-7978
Toll Free: (888) 765-3683

Lobby Hours
Mon - Fri: 8:30am - 5:00pm

Drive-Through Hours
Mon & Fri:  7:00am - 6:00pm
Tues - Thurs:  7:00am - 5:00pm
Sat:  8:00am - Noon


Duluth Branch Office
2516 London Road,
Duluth MN 55812
Phone: (218) 729-7733
Fax: (218) 728-4135

Lobby Hours
Mon - Fri: 8:30am - 5:00pm

Drive-Through Hours
Mon & Fri:  8:00am - 5:30pm
Tues - Thurs:  8:30am - 5:00pm
Sat:  9:00am - Noon


Superior Metro Office
25 Belknap Street,
Superior WI 54880
Phone: (715) 392-0300
Fax: (715) 392-3185

Lobby Hours
Mon - Fri: 8:30am – 5:00pm

Drive-Through Hours
Mon - Fri: 8:00am – 5:30pm
Sat: 8:00am - Noon


24x7 Telephone Teller: 1-800-417-1815    Instructions

Member Feedback
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Messages received from this form are checked daily and a response will be returned promptly.


Hermantown Federal Credit Union's Supervisory Committee is responsible for ensuring that the Credit Union's Board of Directors and management establish practices and procedures to properly safeguard members' assets. In addition, the Committee is responsible for the annual financial statement audit from a licensed, independent auditor.

In accordance with the Federal Credit Union Act, the Supervisory Committee is comprised of volunteer members and functions completely independently of Credit Union management. As an independent body, the Supervisory Committee also investigates members' complaints not resolved to their satisfaction by management.

Members can report perceived Credit Union rule or policy violations, unethical behavior, and complaints not resolved by management directly to the Supervisory Committee by mailing a letter to the following address:

Hermantown Federal Credit Union
Supervisory Committee
P.O. Box 15054
Duluth, MN 55811

All member communications are handled with the utmost confidentiality.

 
 
After Hours Lost Or Stolen Card

Debit Card: 1-800-472-3272
Credit Card: 1-800-558-3424

 
 
 
 
Routing Number 291973739
 
This credit union is federally insured by the National Credit Union Administration.